Bookings & customers
What customers find in the shop
Filters by day, time, location and trainer, free sessions this week, contact, calendar file and invoices to download.
Goal
You know how customers quickly find the right session in your shop and what they get after booking.
What you need
- A public, active offer with sessions
Step by step
On the shop start page customers narrow down with Day & time by weekday, time of day (morning, afternoon, evening), location and – if switched on – trainer. Only offers with a free matching session stay; the choice is part of the link and can be shared.
The tab This week lists every free session from today to 6 days ahead across all offers – with time, place and free spots. Tapping a session opens the booking directly.
The session step of an offer has the same filters; they are carried over from the start page.
At the top of the shop (Help), at the bottom (Contact & help) and during booking customers see your phone number and email from Settings → Shop → Contact & trainers in the shop.
After booking, the confirmation or invoice mail carries a calendar file (.ics). Signed-in customers download invoice and credit note as PDF under My bookings → Documents.
Tips
- The shop names trainers only when you switch on Name trainers in the shop – as first name and initial.
- For courses booked as a series, a session from This week books all remaining course sessions.
Menu names adapt to your industry – instead of "Courses" you may see "Classes" or "Services".