Bookings & customers

Manage customers and participants

All customers with bookings, subscriptions and passes – plus your course participants with rates.

Video coming soonA short explainer video for this guide will appear here soon.

Goal

You find every person quickly and keep their data in one place, GDPR-compliant.

What you need

  • Bookings or manually added customers

Step by step

  1. Open Customers. Add creates a person manually.

  2. Filter by city or postcode or use the search at the top (Ctrl+S).

  3. Click a person to open the customer details with bookings, subscriptions and payments.

  4. Participants lists your course participants; the blue customer badge with the i icon opens the paying person. Set rates in the tab for participant rates.

Tips

  • Only store the data you really need – it protects your customers and you.

Menu names adapt to your industry – instead of "Courses" you may see "Classes" or "Services".

Manage customers and participants | Plexbook